SMS Policy

SMS and MMS Content Policies for TheFairPrice.com
Introduction
At TheFairPrice.com, we are committed to providing our customers with a reliable and respectful communication experience through our SMS and MMS services. To ensure the highest standards of service and compliance, we have established the following content policies for all SMS and MMS messages sent using our platform.

Prohibited Content
The following types of content are strictly prohibited in SMS and MMS messages sent through TheFairPrice.com:

Illegal Activities: Content that promotes or facilitates illegal activities, including but not limited to, the sale of illegal substances, fraud, and hacking.

Violence and Threats: Messages that contain threats of violence, harassment, or promote physical harm against any individual or group.

Hate Speech and Discrimination: Content that promotes hate speech, discrimination, or intolerance based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.

Obscenity and Pornography: Messages that contain obscene, pornographic, or sexually explicit material.

False or Misleading Information: Content that spreads false or misleading information, including but not limited to, false advertising and scams.

Spam and Unsolicited Messages: Sending unsolicited messages, spam, or engaging in bulk messaging without proper consent from the recipients.

Privacy Violations: Sharing personal or confidential information without the explicit consent of the individual concerned.

Compliance with Regulations
All SMS and MMS messages sent through TheFairPrice.com must comply with applicable laws and regulations, including but not limited to:

Telephone Consumer Protection Act (TCPA): Messages must adhere to the TCPA regulations, which require prior express consent from recipients for marketing messages and provide an option to opt-out.

CAN-SPAM Act: Commercial messages must comply with the CAN-SPAM Act, including proper identification as an advertisement, inclusion of the sender’s physical address, and an opt-out mechanism.

General Data Protection Regulation (GDPR): For messages sent to recipients in the European Union, compliance with GDPR is mandatory, including obtaining explicit consent and providing data protection rights to individuals.

Best Practices
To ensure a positive experience for recipients and compliance with our policies, we recommend following these best practices:

Obtain Consent: Always obtain explicit consent from recipients before sending them SMS or MMS messages. Maintain records of consents for verification purposes.

Clear and Concise Messages: Keep messages clear, concise, and relevant to the recipients. Avoid unnecessary or excessive messaging.

Provide Opt-Out Mechanism: Include a clear and easy-to-use opt-out mechanism in every message to allow recipients to unsubscribe from future communications.

Respect Opt-Out Requests: Promptly honor opt-out requests and maintain an updated list of opted-out recipients to prevent further communications.

Monitor and Review Content: Regularly monitor and review the content of messages to ensure compliance with these policies and applicable regulations.

Enforcement
Violations of these content policies may result in actions including, but not limited to, the suspension or termination of access to TheFairPrice.com’s SMS and MMS services. In cases of severe violations, we may also take legal action.

Reporting Violations
If you become aware of any violations of these content policies, please report them to us immediately at [email protected]. We take all reports seriously and will investigate and address any violations promptly.

Updates to Policies
TheFairPrice.com reserves the right to update these SMS and MMS Content Policies at any time. We will notify our users of any significant changes by posting the updated policies on our website and, where appropriate, through other communication channels.